I help organisations resolve workplace conflict, increase productivity, and avoid legal proceedings through mediation 

Sam Langran Mediator for resolving conflict at work

Are you struggling with how to handle staff conflict?

Handling staff conflict can make you confused and stressed. Often, you don’t even have the time to sort it out.

Are these familiar?

People are stressed and taking sick days

There's low morale

The business is losing money and productivity is going down

I can help through mediation. I resolve workplace disputes face-to-face in the Newcastle and Sydney regions or online throughout Australia.

I would highly recommend Sam to anyone seeking conflict resolution and mediation services. With a curious disposition and natural affinity for others, Sam easily builds rapport and trust with parties to a dispute, setting the foundations for engaged participation and ultimately, resolution.  Sam’s tenacity and ability to synthesise and distil the issues into a meaningful dialogue for each party, make her a highly capable mediator who can bring both sides to a fair and reasonable resolution in any type of conflict.

Natalie Shearer, Director, Employee & Industrial Relations
Premier IR

 About Sam

Whether you’re a business owner, manager, or HR professional, resolving workplace disputes can be difficult and daunting. Hiring a mediator is a stress free, quick and affordable way to resolve workplace disputes.

Through a combination of conflict management coaching and mediation, I can help your staff:

  • see their dispute from a different perspective
  • start communicating more productively, and
  • work out a realistic solution that meets everyone’s needs

I’m accredited under the National Mediator Accreditation System (NMAS) and as well as having my own practice, I’m a volunteer mediator for Interact Online. I have 15 years’ experience in conflict resolution across several organisations. Saying that makes me feel a little bit like a dinosaur, but it means that I’m well placed to help you resolve disputes in your workplace.

Sam Langran conflict resolution at workplace mediator, in a park