by Sam | Mar 2, 2021 | Uncategorized
Have you ever had a difficult conversation with someone who is consumed with negative emotions? Furious, and seemingly unable to hear you or think rationally? There’s no denying it’s hard. But there are things to make the process better for both of you,...
by Sam | Feb 4, 2021 | Uncategorized
Don’t you think that one of the hardest things about effectively facilitating a discussion between employees in conflict is getting them to understand the other’s perspective? Often, by the time things have escalated to getting someone else in the...
